Feeling stuck with technology?
We'll walk you through it — step by step,
with patience.
One session, $29. No contract. Instant help from a real person.
Smartphones, computers, email, video calls — whatever you need, we're here at your pace, with no judgment.
45 minutes with a patient helper, and notes you can keep. If it does not help you, we refund the $29.
One 45-min session · Patient, no-jargon help · Call, video, or remote desktop · Satisfaction guaranteed
Not sure yet? Book a free 15 minute intro callNo contracts · No technical knowledge needed · 30-day money-back guarantee
Getting help is easy
Three simple steps to feeling confident with technology.
Book your session
Book online in two minutes. Then reply to our email with two times that suit you, and we work around your schedule.
We help, patiently
A friendly helper walks you through your question step by step. We’ll repeat things as many times as you need.
You feel confident
After our session, you’ll feel comfortable and independent. And we’re always here if you need us again.
What we can help with
No question is too small. We're here for all of it.
Smartphones & Tablets
Learn to make calls, send texts, take photos, and use your favorite apps with confidence.
Computers & Laptops
From turning it on to browsing the web — we’ll help with anything you need.
Email Setup & Use
Send, receive, and organize emails. We’ll even help with attachments and contacts.
Video Calls
Stay connected with family through Zoom, FaceTime, or WhatsApp video calls.
Online Shopping
Shop safely on Amazon, order groceries, or find the best deals online.
Security & Scam Protection
Learn to spot scams, create strong passwords, and stay safe online.
Apps & Downloads
We’ll help you find, install, and use the apps that make life easier.
And much more
If it involves technology, just ask — we'll figure it out together.
Would you rather talk first? A free intro call.
Not sure if Kindly is right for you? Leave your name and email, and a real person will write back within one day to arrange a free 15 minute intro call.
Free interactive tool
Is your parent's phone set up safely? Take the free checklist8 items · large text, scam blocking, Medical ID, screen lock, and more. Share with a sibling when done.
For families worried about scams
Read our free guide: protecting a parent from phone scamsA calm checklist for blocking scam calls, setting a family safe word, and spotting red flags early.
Simple, honest pricing
No hidden fees. No long-term commitments. Just help when you need it.
Start with a $29 session. If you want ongoing monthly support, book the free intro call and we'll match you to the right plan.
Single session
Perfect for a one-time question or quick setup help.
- One 45-minute session
- Phone or video call
- Patient, step-by-step help
- Follow-up notes emailed to you
Monthly plan
Ongoing support, arranged by hand on a free intro call.
- Unlimited sessions
- Priority scheduling
- Same friendly helper each time
- Cancel anytime — no contracts
Family gift plan
Gift ongoing support. We set it up together on a free intro call.
- Unlimited calls for your loved one
- Monthly progress updates to you
- We handle scheduling
- Peace of mind for the whole family
30-Day Money-Back Guarantee
Try Kindly completely risk-free. If you're not happy for any reason within 30 days, we'll refund every penny — no questions asked, no hassle.
Services we recommend
We've partnered with trusted services that share our commitment to helping older adults live with confidence.
Solace
Daily check-in calls for older adults. Stay connected with a friendly phone call — no smartphone needed.
Visit siteCapitlo
Financial guidance for older adults managing day-to-day finances with confidence.
Visit siteClearRead
Accessibility-focused reading tool that makes digital content easier to read and navigate.
Visit siteHearth HQ
Family coordination made easy — shared calendars and updates to keep the whole family connected.
Visit siteFlocq
Collaborative family trip planning — Flocq gets the whole family planning together, Kindly makes sure grandma can participate.
Visit siteFive Day
Productivity and AI tools that help you stay organized day-to-day — a natural complement to Kindly for tech-forward families.
Visit siteMeridian
Life management tools designed for families and caregivers — ideal for coordinating care around older loved ones.
Visit siteUnread
Email cleanup that tames inbox overwhelm — a great fit for anyone drowning in spam and unwanted mail.
Visit siteRésilie
Résiliez vos abonnements facilement pour éviter les prélèvements oubliés et les démarches compliquées.
Visit siteA Co
Home Energy Assessments for Older Homeowners.
Visit siteLandify
International Market Setup for Growing Businesses.
Visit siteHeritara
Digital estate management for families — helping older adults organize and pass on what matters most.
Visit siteSpotFake
Helps older adults build habits to spot scams, fake messages, and suspicious content.
Visit siteTrustCheck
TrustCheck helps older adults and their families recognize scams and secure suspicious phone or internet situations, with simple, actionable explanations.
Visit siteSpot a Fake Certified
No jargon. No judgment.
Just help.
We know technology can feel overwhelming. That's why we built Kindly — a service where you can ask any question, no matter how simple it seems, and get a warm, patient answer every time.
Patient & Kind
We’ll never rush you. Ask us the same question ten times — we’re happy to help, every single time.
Safe & Trustworthy
We’ll never access your accounts without permission or sell your information. Your privacy matters.
Made for You
Built specifically for people who didn’t grow up with technology — and that’s completely okay.
Kindly is new
We are not going to show you reviews we do not have yet. Here is what we can promise instead. A real person answers, takes 45 minutes at your pace, and emails you the steps afterwards. If it does not help you, we refund the $29 within 30 days, no questions asked.
Common questions
Still have questions? We'd love to hear from you.
Do I need to be good with computers to use Kindly?
Not at all. That is exactly why we are here. We work with people at every level, including complete beginners. No question is too simple.
How do sessions work?
You can call us on the phone or we can do a video call — whichever you prefer. We’ll walk you through your question step by step, and you can take notes or just follow along.
What if I need help with something not on your list?
Please ask. If it involves technology, we will do our best to help. If we cannot, we will point you in the right direction.
Can my family member sign me up?
Yes. A family member can buy the $29 session and tell us who it is for. We then arrange the times with whoever you prefer.
Is there a contract or commitment?
No. You can cancel your monthly plan anytime with no cancellation fees and no hassle. We believe you should stay because you want to, not because you have to.
How quickly can I get help?
Monthly plan members get priority scheduling, often same-day. Single sessions can usually be booked within 1–2 business days.
Ready to feel confident with technology?
Kindly is new, so we will not pretend otherwise. What we can promise is a real person, 45 minutes at your pace, and notes emailed afterwards.
Book a session — $29One session, $29. No contract.
Ready to feel confident
with technology?
Your first session is just $29. No commitment, no jargon — just patient, friendly help.
Get Help Now