Kindly
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Trusted by 500+ families

Technology help that's patient, kind, and always therefor you.

We help seniors feel confident with smartphones, computers, email, video calls, and more — at your own pace, with no judgment.

No contracts · No technical knowledge needed · Cancel anytime

Simple process

Getting help is easy

Three simple steps to feeling confident with technology.

1

Call or Book Online

Pick a time that works for you, or just give us a call. We’re flexible and happy to work around your schedule.

2

We Help — Patiently

A friendly helper walks you through your question step by step. We’ll repeat things as many times as you need.

3

You Feel Confident

After our session, you’ll feel comfortable and independent. And we’re always here if you need us again.

Our services

What we can help with

No question is too small. We're here for all of it.

Smartphones & Tablets

Learn to make calls, send texts, take photos, and use your favorite apps with confidence.

Computers & Laptops

From turning it on to browsing the web — we’ll help with anything you need.

Email Setup & Use

Send, receive, and organize emails. We’ll even help with attachments and contacts.

Video Calls

Stay connected with family through Zoom, FaceTime, or WhatsApp video calls.

Online Shopping

Shop safely on Amazon, order groceries, or find the best deals online.

Security & Scam Protection

Learn to spot scams, create strong passwords, and stay safe online.

Apps & Downloads

We’ll help you find, install, and use the apps that make life easier.

And much more

If it involves technology, just ask — we'll figure it out together.

Pricing

Simple, honest pricing

No hidden fees. No long-term commitments. Just help when you need it.

Single Session

$29one-time

Perfect for a one-time question or quick setup help.

  • One 45-minute session
  • Phone or video call
  • Patient, step-by-step help
  • Follow-up notes emailed to you
Book a Session
Most Popular

Monthly Plan

$49/month

Unlimited help whenever you need it. Our most popular plan.

  • Unlimited calls & sessions
  • Priority scheduling
  • Same friendly helper each time
  • Cancel anytime — no contracts
Start Monthly Plan

Family Plan

$39/month

Gift tech support to your parent or loved one.

  • Unlimited calls for your loved one
  • Monthly progress updates to you
  • We handle scheduling
  • Peace of mind for the whole family
Gift Family Plan

No jargon. No judgment.
Just help.

We know technology can feel overwhelming. That's why we built Kindly — a service where you can ask any question, no matter how simple it seems, and get a warm, patient answer every time.

Patient & Kind

We’ll never rush you. Ask us the same question ten times — we’re happy to help, every single time.

Safe & Trustworthy

We’ll never access your accounts without permission or sell your information. Your privacy matters.

Made for You

Built specifically for people who didn’t grow up with technology — and that’s completely okay.

I was afraid to even turn on my new tablet. After one session with Kindly, I was video-calling my grandchildren!

M

Margaret T.

Kindly member for 6 months

They never made me feel silly for asking questions. I finally understand how to use email and I’m so proud of myself.

R

Robert K.

Monthly plan member

I bought the Family Plan for my mom. She went from calling me every day for tech help to confidently doing it herself.

S

Sarah L.

Gift for her mother

FAQ

Common questions

Still have questions? We'd love to hear from you.

Do I need to be good with computers to use Kindly?

Not at all! That’s exactly why we’re here. We work with people at every level — including complete beginners. There’s no such thing as a silly question.

How do sessions work?

You can call us on the phone or we can do a video call — whichever you prefer. We’ll walk you through your question step by step, and you can take notes or just follow along.

What if I need help with something not on your list?

Just ask! If it involves technology, we’ll do our best to help. If we can’t, we’ll point you in the right direction.

Can my family member sign me up?

Absolutely. Our Family Plan is designed for exactly this. Your family member handles the billing, and you get all the help you need.

Is there a contract or commitment?

No. You can cancel your monthly plan anytime with no cancellation fees and no hassle. We believe you should stay because you want to, not because you have to.

How quickly can I get help?

Monthly plan members get priority scheduling, often same-day. Single sessions can usually be booked within 1–2 business days.

Ready to feel confident
with technology?

Your first session is just $29. No commitment, no jargon — just patient, friendly help.

See Our Plans